diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 1396028001
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version, which should allow you to log in and play without any problems. This should provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are restricted to earnings from gaming and do not include bonus amounts. This means users can only withdraw money earned from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process in this app, please ensure that you have filled in and submitted all your Know Your Customer (KYC) details. This should include saving your Aadhaar card, UPI information, and all required bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a process completion time between 30 minutes and 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay may be an exception to the otherwise efficient service offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. It's only the winnings earned from playing games with the bonus that can be withdrawn. This means the bonus itself is non-withdrawable, but any resulting winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, contact their care centre for assistance.
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